Indian Rail Minister Suresh Prabhu on Thursday announced Indian Rail Budget 2015 with multiple initiatives including better ticketing facilities, upgraded stations and cleaner trains.
In the rail budget speech, he said "we are launching initiatives that will systematically address customer concerns about cleanliness, comfort, accessibility, service quality and speed of trains". He also add in his speech that "we are directing our efforts to make travel on Indian Railways a happy experience with a mix of various initiatives"
Key Points -
1) Better ticketing facilities - You can now book your tickets four months in advance, as against a period of two months currently.
2) No rail fare hike - This rail budget also spared passengers from any hike in fares.
3) Helpline - An all-India 24X7 helpline number, 138, will become functional to attend to the problems of passengers on a real time basis. Passengers will be able to call up for complaints while on trains.
4) Catering - To provide freedom to passengers to select their meals from an array of choices including local cuisine, e-catering has been introduced in 108 trains on an experimental basis from January this year. Food can be ordered through the IRCTC website at the time of booking of tickets.
5) Mobile phone charging - Mobile phone charging facilities would be provided in general class coaches and the number of charging facilities would be increased in sleeper class coaches.
6) Improved stations - Wi-Fi at all A1 and A category stations is being provided. Further, as part of Digital India initiative, Wi-Fi will be provided at B category stations as well. So far, 1052 stations have been identified for upgradation of passenger amenities.
Four goals for Indian Railways to transform over next five years -
In the rail budget speech, he said "we are launching initiatives that will systematically address customer concerns about cleanliness, comfort, accessibility, service quality and speed of trains". He also add in his speech that "we are directing our efforts to make travel on Indian Railways a happy experience with a mix of various initiatives"
1) Better ticketing facilities - You can now book your tickets four months in advance, as against a period of two months currently.
2) No rail fare hike - This rail budget also spared passengers from any hike in fares.
3) Helpline - An all-India 24X7 helpline number, 138, will become functional to attend to the problems of passengers on a real time basis. Passengers will be able to call up for complaints while on trains.
4) Catering - To provide freedom to passengers to select their meals from an array of choices including local cuisine, e-catering has been introduced in 108 trains on an experimental basis from January this year. Food can be ordered through the IRCTC website at the time of booking of tickets.
5) Mobile phone charging - Mobile phone charging facilities would be provided in general class coaches and the number of charging facilities would be increased in sleeper class coaches.
6) Improved stations - Wi-Fi at all A1 and A category stations is being provided. Further, as part of Digital India initiative, Wi-Fi will be provided at B category stations as well. So far, 1052 stations have been identified for upgradation of passenger amenities.
Four goals for Indian Railways to transform over next five years -
- To deliver a sustained and measurable improvement in customer experience
- To make Rail a safer means of travel
- To expand Bhartiya Rail’s capacity substantially and modernize infrastructure, increase daily passenger carrying capacity from 21million to 30 million, increase track length by 20% from 1,14,000 km to 1,38,000 km, grow our annual freight carrying capacity from 1 billion to 1.5 billion tonnes.
- Finally, to make Bhartiya Rail financially self-sustainable.Generate large surpluses from operations not only to service the debt needed to fund our capacity expansion, but also to invest on an on - going basis to replace our depreciating assets.
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